Manual Orders

Introduction

Though most of your orders will automatically feed into Brandfox’s Warehouse Management System (WMS), sometimes you may need to submit a manual order for fulfillment. Large retail orders, influencer orders, and customer replacement orders are a few situations where a manual order may be needed.

How to Create a Manual Order

• In the WMS, navigate to Orders > Create an Order
• Assign an “Order Number” and complete the shipping details for the order
• Under “Shipping Option”, select your preferred shipping method for the order
  • Note: If a valid shipping method is not selected, the order will default to a generic label. This may cause a delay in shipment or an incorrect shipping option to be used. Please ensure the desired shipping method is added to any manual order. 
• Add the products and quantities you wish to ship and click “Save Order”