User Guide Overview

These articles will give you basic knowledge of the ShipHero platform and applications. Use this as a reference guide for navigating ShipHero.

• Applications - This user guide defines the different application interfaces that customers can use with ShipHero.
  • Dashboard - This user guide explains what data can be viewed from the Web Dashboard.
  • Order Menu - This user guide goes over the dropdown menu for the Orders tab within the Web Dashboard.
  • Return Menu - This user guide reviews the dropdown menu for the Returns tab within the Web Dashboard.
  • Inventory Menu - This user guide reviews the dropdown menu for the Inventory tab within the Web Dashboard.
  • Purchase Orders Menu - This user guide reviews the dropdown menu for the Purchase Orders tab within the Web Dashboard.
  • Reports Menu - The user guide reviews the dropdown menu for the Reports tab within the Web Dashboard.
  • Shipping Menu - The user guide reviews the dropdown menu for the Shipping tab within the Web Dashboard. 
• iOS Mobile App - The user guide will provide you the basic knowledge of the ShipHero iOS Mobile app.  
• ShipHero Packing App - This guide goes over the Packing App and how to troubleshoot.
• ShipHero Web App - Explains how to pack orders via the Web application.