Why Can't I Add a Product to a Purchase Order?


If you are trying to add a product to a purchase order by searching for it, but the product needs to show up, ensure that the product has a vendor assigned to it. This assigned vendor should match the vendor for the purchase order.

How to Add a Vendor

  • You can navigate to the product in question.
  • Please look over the available vendors in the vendor's table, which is about three fourth of the way down the page.
  • Select a vendor to assign to the product. It should now be available for the PO.

If You Need to Create a Vendor

  • Using the top menu, click Inventory, then click Vendorshttps://app.shiphero.com/dashboard/vendors
  • Click Add A Vendor and fill in the desired information.
  • Upon saving the vendor, it should be available to use with your products and POs.

If you are trying to add a product to a Purchase Order using the Auto Add feature but the product does not get added, verify that the product has a reorder value greater than 0 on the product details page.

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